KidKraft Assembly & Installation

Proper installation is key to ensuring your playset is safe and sturdy for your kids. Each swing set comes with KidKraft assembly instructions that are clear, easy-to-follow, and only require basic tools and a bit of mechanical know-how. However, we understand that not everyone has the time or energy to tackle the playset assembly themselves.

That’s where our playset assembly service comes in! If you'd rather skip the hassle, our professional playset installation services are here to make sure your playset is set up safely and ready for backyard adventures. When you order installation online, you can rest easy knowing the job will be done right, so your kids can start enjoying their new playset right away.

How Does Assembly Support Work?

Once you've decided to get a playset with assembly and have placed your order, we make sure the assembly process is as smooth as possible. Within one week, our team will contact you to confirm installation availability in your area and ensure that your yard is prepared for the swing set installation. If your yard doesn’t meet the necessary criteria, we’ll let you know right away, as we won’t be able to proceed with the installation.

Your swing set will be shipped to the KidKraft installation office located closest to your area, and once they receive it, they'll reach out to schedule your installation. On the day of installation, the installer will deliver the swing set directly to your yard—you won’t need to worry about dealing with any third-party delivery hassles. After the set is assembled, all packaging and debris will be cleared away, leaving you with a perfectly installed playset and zero cleanup required!

How Do I Select Assembly Support?

Selecting assembly support for your playset is easy - simply select to add assembly installation on the product page. You can also visit our "Swing Sets with Install" page for the full list of swing sets we offer assembly.

If you have any questions about the assembly installation process, contact our customer service team!

Where is Assembly Available?

Installation services may not be available in all areas. Once we confirm your installation details, we’ll email you with the information. Please note that in some cases, this may cause a delay in shipping.

Most installation costs cover locations across the contiguous U.S., though some remote areas may incur additional charges. If installation isn’t available in your area, we’ll notify you promptly and discuss refund options. Additionally, if there are any location-specific challenges, such as additional mileage fees for remote areas, we’ll discuss them with you upfront.

Assembly Terms & Conditions

Here are the important terms and conditions to ensure a smooth and successful installation of your playset. Please review the following guidelines to help us provide the best possible service.

• To ensure a smooth installation process, we ask that an adult, at least 18 years old, be present during the setup. This person must be authorized to make decisions regarding the placement of the swing set and address any questions or issues that may arise during installation. Please note that any changes to the placement after installation will incur additional fees.

• If your neighborhood has a Homeowners Association (HOA), you will need to secure their approval before installation can proceed.

• Our installation includes leveling of the ground up to 6 inches where the swing set touches the ground but does not cover full site leveling or any other preparation. If additional ground leveling or site work is needed, these costs will be handled directly with the installer and paid on-site.

• You are responsible for ensuring there are no sprinkler systems or other underground utilities in the installation area. The installer will not be liable for any damage to these systems within the designated work zone.

• To help ensure a smooth installation, we may request pictures of your yard to avoid any surprises. Please send these photos to customerservice@kidkraft.com

• Access to electricity within 150 feet of the installation site is required. If this is not available, rescheduling may incur additional charges.

• For safety reasons, please keep children away from the work area until the installer gives the go-ahead. Additionally, all dogs and other pets should be kept inside or securely leashed during the installation.

• Please note that installation dates are subject to change due to circumstances beyond our control, such as bad weather or equipment failure.

• If we are unable to find an installer in your area, you have a few options: 1) Keep the swing set and receive a refund for the installation service, or 2) Cancel the order and receive a full refund before shipping.

Shop KidKraft’s outdoor swing sets with installation today. Leave the setup to the professionals and enjoy a hassle-free experience, so your kids can start having fun with their new playset in no time!